FAQs

FAQs

Q1: How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to track your package.

Q2: What payment methods do you accept?
We accept all major credit cards, PayPal, and [any other payment methods].

Q3: How do I return or exchange an item?
To initiate a return or exchange, please contact our support team at help@purzora.com and provide your order number and reason for return.

Q4: How long does shipping take?
Shipping times vary depending on your location, but most orders arrive within [time frame].

Q5: Can I cancel or modify my order after placing it?
If your order has not yet been processed, you can cancel or modify it by contacting us at help@purzora.com. Once processed, we are unable to make changes.