Refund Policy

At PURZORA, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not satisfied with your product, you may request a refund within 30 days of receiving your order. The product must be unused, in its original packaging, and in the same condition as when you received it. Please get in touch with our customer support team at help@purzora.com to initiate the refund process. Once we receive the returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.